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"My afternoon in Daysurgery"

About: University Hospital Hairmyres / Day Surgery

(as a service user),

I arrived slightly before my appointment time and was greeted by a friendly nurse who took me through to reception where I waited a short time. I was then met by a nurse who admitted me for my procedure, she did her best to make me feel relaxed.

When taken through for the procedure I was greeted by the team carrying out my test they were all very nice and tried to ensure I was comfortable and relaxed as possible.

I was then transferred to recovery to be met by friendly staff who were professional and offered me something to eat and drink whilst maintaining an eye on my Obs.

I have been pleasantly treated by all staff

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Responses

Response from Pauline Tighe, Senior Charge Nurse, Day Surgery Unit and Endoscopy, NHS Lanarkshire 2 years ago
Pauline Tighe
Senior Charge Nurse, Day Surgery Unit and Endoscopy,
NHS Lanarkshire
Submitted on 13/09/2022 at 15:15
Published on Care Opinion at 18:29


Dear cjframe,

Thank you for taking the time to share your feedback regarding your recent visit to the Day Surgery Unit. I'm pleased to hear your hospital experience was a positive one. I will be sure to pass your appreciation on to all staff and acknowledge that they made you feel comfortable and relaxed throughout your stay.

Best Wishes

Pauline

Day Surgery/ Endoscopy

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