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Stay at University Hospital Wishaw Ward 14

Posted By Anonymous22

"Stay at University Hospital Wishaw Ward 14"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a staff member posting for a patient/service user),

I feel that the cleanliness of Hospital is 5/5. Also the speed of arranging various tests was great.

I feel that you should tell patients  more information about changes in any monitoring of vital states. Like in my case went to 12 hours and no one told me, also no one advised me of changes to meds and no explanation given by doctors or nurses until I asked directly. As no explanation was given, I thought my request for pain killers was being  ignored.

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Responses

Response from Bruce Shepherd, Assistant Contracts Manager, NHS Lanarkshire 2 years ago
Bruce Shepherd
Assistant Contracts Manager,
NHS Lanarkshire

Submitted on 09/09/2022 at 12:26
Published on Care Opinion at 12:58

picture of Bruce Shepherd

Thank you for taking the time to comment regarding your thoughts on the cleanliness of Ward 14 within University Hospital Wishaw, I will pass your feedback onto the relevant team members.

Regards

Bruce

PFI/PPP Contracts Manager UHW

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire

Submitted on 12/09/2022 at 17:50
Published on Care Opinion at 17:50

Dear Anonymous22

Thank you for taking the time to provide feedback of your recent experience within University Hospital Wishaw, Trauma and Orthopaedics.

I am pleased that this was a positive experience for you around the speed of tests and the cleanliness of the ward. II am sorry to hear that more information would have been helpful for you. We always want to make things better for patients, so it would be helpful if you wish to contact Patient Affairs at University Hospital Wishaw so that they can understand the issues in more detail.

PatientAffairs.Wishaw@lanarkshire.scot.nhs.uk

Tel no 01698 366 558

Kind regards

Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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