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I was in control of the appointment

Posted By HackneyHun3

"I was in control of the appointment"

About: The Lawson Practice

(as a service user),

Had an appt to get a Mirena IUD put in. Dr. Rauf was super lovely, explained everything carefully and answered my questions kindly and thoroughly. She made me feel really comfortable and listened when I felt a little discomfort.

She reminded me that I was in control of the appointment, and honestly that was so reassuring to hear!

She made sure I was feeling okay afterwards, and OK to go before I left. Overall such a good experience, and I'm so thankful to have had Dr Rauf doing my procedure!

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Responses

Response from Deborah Colvin, GP, The Lawson Practice, The Lawson Practice nearly 2 years ago
Deborah Colvin
GP, The Lawson Practice,
The Lawson Practice

Submitted on 09/09/2022 at 13:16
Published on Care Opinion at 13:16

Hi, so glad the experience was good. Having a coil inserted can be quite a scary thing and so it is extra important to make sure that clinicians are listening to an responding sensitively to patients. Thank you for taking the time to let us know. All feedback is valuable and helps us learn from you and improve our service. Positive experiences are helpful as well as less positive as they remind all of us what matters to you. thanks again.

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