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"Kindness goes such a long way"

About: Lincoln County Hospital / Paediatrics

(as a parent/guardian),

My daughter had a eeg under melatonin yesterday at the Safari Day Unit. The staff were incredible kind and compassionate and patient! 

Made us both feel at ease although the melatonin failed everyone made it a calming experience for my daughter. 

I truly feel no matter what a persons diagnoses or health problems are they never define a person. I think using that short time to engage personally makes all the difference for any child no matter there health issues. 

Kindness goes such a long way being educated and open minded in the fact for example one might be non verbal but truly thrives in many other aspects. Addressing each little person or adult as just that, a person engaging no matter what.

Really takes those special kind of people to have that passion to work within a health sector in hoping to help and enrich and heal those with health problems if possible. 

The hospital was clean my daughter loved the “monkey well-being” wall stickers everyone was kind and attentive most of all professional so thank you ulht team 

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Responses

Response from Debbie Buttigieg, Patient Experience Administrator, United Lincolnshire Teaching Hospitals NHS Trust 2 years ago
Debbie Buttigieg
Patient Experience Administrator,
United Lincolnshire Teaching Hospitals NHS Trust
Submitted on 15/09/2022 at 10:11
Published on Care Opinion at 10:11


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Response from Carol Hogg, Ward manager, Acute Children's services, Paediatrics, United Lincolnshire Hospitals NHS Trust 2 years ago
Carol Hogg
Ward manager, Acute Children's services, Paediatrics,
United Lincolnshire Hospitals NHS Trust
Submitted on 15/09/2022 at 11:07
Published on Care Opinion at 12:13


Thank you so much for your lovely feedback. It is always nice to hear that we have made children and families feel at ease and welcome in our service.

I hope that she has made good recovery from her stay on Safari.

I shall share your feedback with the team.

Kind regards,

Carol Hogg.

Ward Manager.

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