I was taken to SJH Emergency Department by an excellent and reassuring ambulance crew (one paramedic and one trainee Technician - Craig) with chest pain. Given the nature of my pain,I was quite scared but at the same time, put at ease by the excellent ambulance staff and by the nurse who cared for me once in hospital. Here name was Robin and she was an agency nurse. She was very professional but also friendly. I was looked after medically by Consultant Jonathan Wrait who again, was efficient, thorough and friendly. Dr Wrait communicated everything to me in a way that I could understand and provided me with a rationale for the decisions he was making. Thankfully, I was discharged later that day safe in the knowledge that any pain I'd experienced earlier was nothing serious. An excellent example of professional, personal, reassuring and friendly emergency care.
"Reassuring and friendly emergency care"
About: Scottish Ambulance Service / Emergency Ambulance Scottish Ambulance Service Emergency Ambulance EH12 9EB St John's Hospital / Accident & Emergency St John's Hospital Accident & Emergency EH54 6PP
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