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"Looked after during my stay"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a staff member posting for a patient/service user),

Everything has been done well. I was definitely looked after during my stay and the staff are so short staffed too. I don't know how they do it with all the workload, they must have 26 patients to look after and still manage to see to me. Sometimes there are only two nurses on the ward too. 

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Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire
Submitted on 08/09/2022 at 20:18
Published on Care Opinion at 20:18


Dear Anonymous22

Thank you for taking the time to feedback to us about your recent experience at University Hospital Wishaw, Trauma and Orthopaedics. it can be a worrying time attending hospital.

I am pleased you felt looked after despite the area being so busy.

I will feed your comments back to the team.

Thank you

Karen

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