"I feel totally let down"

My issues with gynaecology began way back in 2018 when the GP suspected a twisted ovary due to extreme pain in my left side, I don’t remember all the ins and outs but I was then referred to gynae at wishaw for further investigation, I was sent for a laparoscopy which resulted in muscular skeletal damage and no more answers as they could only see old scar tissue. 

Anyway fast forward to now and after a miscarriage at Christmas and my issues not getting any better I was referred back to gynae at Wishaw. They discussed sending me for another ultrasound scan and referral to the menstral clinic where they would look at the scan and discuss next steps and possibly do a biopsy if required. You can imagine the anxiety I had when a few weeks after my scan I get a letter out of the blue with an appointment for a hysteroscopy - no explanation on why this was the chosen treatment, no discussion of benefit or risk, no reason given to what they would be looking at/for, nothing!

I tried calling the number on the letter, got a message stating annual leave so I tried calling the GP for someone who had medical knowledge to reassure me or offer some sort of answers - I have a GP appointment upcoming but I did have to speak to the practice manager to explain where I was coming from…. When I did get a call back from the clinic I was met with poor attitude from the start. I was told repeatedly that it’s in the consultant letter that this was discussed, the attitude I received from the contact on the letter was horrendous. No compassion no kindness in tone of voice, nothing. They would not allow me to try and discuss anything about it, and has now cancelled the appointment because it seems there was no point in me attending if I won’t guarantee that I’ll consent to the procedure. I did make it clear to this person that I was extremely anxious and that I was autistic. I also said that I don’t think I could cope with local anaesthetic, due to the sensory impact and again I was told no other options are available for me. So back to square one with waiting on gynae to get back to me. I feel so deflated and honestly have spent the last few days in an anxiety spiral due to this whole situation.
 

I feel totally let down by the health service. I feel that having an understanding of a fairly invasive procedure is a very basic request to have? There will be loads that I’ve missed out because my brain is actually done I’m exhausted from it all! Working in healthcare for almost 15 years I would never have spoken to someone the way I was spoken to on this occasion.