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Helpful and knowledgeable staff

Posted By Anonymous22

"Helpful and knowledgeable staff"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a staff member posting for a patient/service user),

I have found all staff to be very helpful and acknowledgeable to all my questions. Even though they are very busy they find the time to stop by and help you with all your queries.

Feel like maybe a couple more staff on wards to take the weight off the other nurse as they never stop. 

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire nearly 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire

Submitted on 02/09/2022 at 18:23
Published on Care Opinion at 18:23

Dear Anonymous22

Thank you for taking the time to provide feedback of your recent experience within Trauma & Orthopaedics at University Hospital Wishaw

I am pleased that you felt cared for and informed by our friendly team and they continued to check on you. I am pleased this was a positive experience for you. I will be delighted to share your feedback with the team.

Kind regards

Karen

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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