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"Hospital stay University Wishaw"

About: University Hospital Wishaw / Trauma & orthopaedics

(as a staff member posting for a patient/service user),

Nurses have done well and doing the best they can. One nurse in particular in Ward 15 is a really great worker. 

The four bedded room with 5 patients is not good. No room for visitors or personal space. I'm right up against the patient beside me and another patient is up against a window, not good at all.

We are crushed up here, I feel like there is no point in coming to hospital for help if we have the risk of potentially catching the virus with extra people and visitors breathing all the same air.

It's no good. Where do we call an end to cramming in more patients. The room was only made to bed four patients, not more.

 

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Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire
Submitted on 02/09/2022 at 18:27
Published on Care Opinion at 18:27


Dear Anonymous22

Thank you for taking the time to provide feedback of your recent experience within Trauma & Orthopaedics at University Hospital Wishaw

I am sorry this was not a positive experience for you, and I will share your feedback with the team, we always want to make things better for patients,

It would be helpful if you could contact Patient Affairs at University Hospital Wishaw so that they can understand the issues in more detail, PatientAffairs.Wishaw@lanarkshire.scot.nhs.uk Tel no 01698 366 558

Kind regards

Karen

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