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Service is excellent!

Posted By Anonymous22

"Service is excellent!"

About: University Hospital Wishaw / Emergency Department University Hospital Wishaw / Trauma & orthopaedics

(as a staff member posting for a patient/service user),

The triage nurses were great downstairs. I was taken straight though and everything was done quickly.

Nurses stay amazingly cheerful even though they are rushed off their feet.

Can't complain about anything, everything has been great and service is excellent!

I feel sorry for the nurses being run off their feet, too short staffed. 

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Responses

Response from Julie Coyle, Senior Nurse - Emergency Care, University Hospital Wishaw, NHS Lanarkshire 2 years ago
Julie Coyle
Senior Nurse - Emergency Care, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 02/09/2022 at 16:27
Published on Care Opinion at 16:27

Dear Anonymous22,

Thank you for taking the time to share your recent experience within our Emergency Department. I am delighted to hear that you had a positive experience and that you were seen and treated quickly. I will be happy to share your feedback with our busy and cheerful team.

I hope you are recovering well.

Best wishes, Julie.

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