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The care we received was amazing

Posted By Hannah131642

"The care we received was amazing"

About: Royal Cornwall Hospital (Treliske) / Paediatrics

(as a staff member posting for a carer/relative),

My son was in the NICU for 29 days after being born at 32 weeks. The care he received was amazing and also the care we received as parents. All the staff were so friendly and supportive. Forever grateful for everyone involved during such a hard time if our lives. 

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Responses

Response from Helen Greenhill, Matron, Neonatal Unit, Royal Cornwall Hospitals NHS Trust 2 years ago
Helen Greenhill
Matron, Neonatal Unit,
Royal Cornwall Hospitals NHS Trust

Submitted on 02/09/2022 at 10:39
Published on Care Opinion at 11:27

Thank you very much for posting such positive feedback about the care you, your partner and your son received on the Neonatal Unit.

I look forward to sharing it with everyone and hope you are all enjoying your time together at home as a family.

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 02/09/2022 at 13:55
Published on Care Opinion at 13:55

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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