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"Excellent patient care and professionalism"

About: Crosshouse Hospital / Respiratory medicine

(as the patient),

I was recently admitted to ward 3B at Crosshouse Hospital in Kilmarnock for a pleural effusion secondary to a cancer diagnosis. I was an inpatient for just shy of two weeks and the care, diligence and attention I received from every single member of medical, nursing and ancillary staff during that time was outstanding. I just wanted to pass on my heartfelt thanks to everyone who looked after me and express my sincere gratitude for the genuine care and professionalism I received during such a scary and vulnerable time in my life. Thank you. x 

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Response from Linda Russell, Business Manager, Management Offices, Crosshouse Hospital, NHS Ayrshire & Arran 2 years ago
Linda Russell
Business Manager, Management Offices, Crosshouse Hospital,
NHS Ayrshire & Arran
Submitted on 02/09/2022 at 13:17
Published on Care Opinion at 13:17


Thank you so much for taking the time and trouble to share your lovely feedback. The Respiratory Team will be delighted to receive your kind comments. It will be encouraging for them to know that you have felt so well supported during what must be a very stressful time. Yours is a great example of a team working together to provide person-centred care.

With all best wishes,

Linda

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