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"Urology CT scan results"

About: Princess Alexandra Hospital (Harlow)

I had a CT scan in may 2022 post kidney cancer surveillance but had no letter or appointment to discuss my results so 3 months on I contacted radiology and patient records to share my results through their portal. After finding out everything is ok I emailed urology administration who have asked for an appointment to be made for me. No explanation as to why they have not communicated my results to me , just left to hope no news was good news. So maybe they only let you know when something is wrong. No a very reassuring practice. Still have no idea if when I get the appointment it will be face to face or telephone call and what the conversation will be, just have to wait (maybe another 3 months ) to see

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Response from Princess Alexandra Hospital 2 years ago
Princess Alexandra Hospital
Submitted on 05/01/2023 at 14:11
Published on nhs.uk on 06/01/2023 at 09:21


Dear patient,

Thank you for the comment about your Urology CT.

This is not what we expect to deliver and not the care we would expect to receive and so I am sorry about your experience.

I know that the service is working to provide up to date communication and reassurance to all of our patients and so absent your specific record, I cannot comment, but if you do feel you remain without an update, please do get in touch.

Shahid Sardar

01279 827211 or at paht.pals@nhs.net

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