Text size

Theme

Language

"the worst gp service imaginable "

About: Student Health Service

Immersive Reader

The doctors do not care about you at all, will ignore your symptoms for months and not even properly listen but make stuff up in their mind and just give you antibiotics and basically hope you never return. Dealing with this is forcing me to pay for private healthcare which as a student is far from ideal but if you actually have a serious health issue these people are not going to be any help either go to a proper gp or private. If zero stars were possible it’s what they’d get after 2 years of being ignored as i’ve cried in front of the doctors because my symptoms are so worrying. The whole team needs to learn sone empathy or even go back to med school. Avoid at all costs because you will only feel worse when already ill.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Student Health Service 2 years ago
Student Health Service
Submitted on 31/08/2022 at 10:27
Published on nhs.uk on 01/09/2022 at 09:10


Immersive Reader

Dear Patient,

Thank you for your feedback; I am very sorry to learn of your unhappiness with the care you have received from our service. If you would like to provide us with more detail, we would be very happy to look into your concerns about your treatment. You can do this by sending an email to bnssg.shsadmin@nhs.net marked for my attention. Details of our complaints procedure are available from our website www.bristol.ac.uk/students-health/making-a-complaint/

With kind regards,

Louise Jones

Practice Manager

  • 0 people think this response is helpful