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Care Opinion

Fantastic Practice Nurse

Posted By Bizzylizzy

"Fantastic Practice Nurse"

About: General Practices in Grampian

(as a service user),

I attended Kintore Medical Practice for a routine smear test. I wanted to thank the nurse who took the smear test, advised me on breast checks and discussed my pending hospital appointment with complete calmness, confidence and care. What a remarkable professional. She even used a smaller speculum when I displayed signs of discomfort during the procedure. 

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian nearly 2 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 05/09/2022 at 23:25
Published on Care Opinion at 23:25

picture of Kirsten Dickson

Dear Bizzylizzy,

Thank you so much for sharing this lovely feedback with us. Sounds like the practice nurse at Kintore is a real asset to the team - knowing just what to say to help patients feel calm and prepared. I'll make sure it's shared with them today.

Take care,

Kirsten

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