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Really bad practice

Story from nhs.uk

"Really bad practice"

About: Far Lane Medical Centre

That's the worst practice ever,I've tried several times to book an appointment every time same issue they don't have available appointments. They told me to call next day at 8 am, I've called, waited even 40 minutes for somebody to pick-up the phone, same thing no available appointments.

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Responses

Response from Far Lane Medical Centre 2 years ago
Far Lane Medical Centre

Submitted on 24/08/2022 at 16:37
Published on nhs.uk at 17:30

Dear Patient, Thank you for your review, we apologise for how unsatisfied you feel about our service. You can now book appointments online via systmonline, if you would like to register for this please email the practice at syicb-sheffield.farlane@nhs.net with your request and we will be able to arrange this for you, you can also make appointment in advance if any of these are a helpful alternative please email or contact the practice. Many thanks, Practice Manager

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