"Telephone Call"

About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX

Posted via nhs.uk 2 years ago

Had a telephone call with eye unit after being in there in Saturday with high eye pressure. Didn't bother to call me. I note however on the letter it says if I fail to turn up on two appointments I will get discharged !! Also noted that failed appointments cost the NHS £150.00, Dr should be fined the £150 to put it into Glaucoma Charity

More about:

Story from
nhs.uk

Do you have a similar story to tell?

Responses

Princess Alexandra Hospital

Submitted on 31/08/2022 at 09:24

Published on nhs.uk on 01/09/2022 at 08:51

Dear patient,
Thank you for taking the time to leave feedback. We fully realise there are currently challenges in completing outpatient contacts remotely and we are working to address them.
I will be passing on your comments to the ophthalmology department for review. If, in future, you feel you have an immediate concern which requires resolution please contact us by phone or by email on (01279) 8272110 or paht.pals@nhs.net.

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Princess Alexandra Hospital

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Telephone Call

"Telephone Call"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k