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"Great Diabetes Care"

About: Queen Elizabeth University Hospital Glasgow / Diabetes (Wards 5a &5b)

(as a service user),

I am a Type 1 Diabetic patient at the QEUH/VACH and also work in the NHS. I have been diabetic for 14 years and have had many ups and downs because of this disease.

The Diabetic Team at QEUH/VACH have been marvellous from my diagnosis to helping me learn to live with it. I've been educated on carb counting, given autonomy to adjust my insulin regime via insulin pens, and insulin pumps, supported me physically and emotionally during my pregnancies where I delivered 2 healthy but premature babies, and more recently secured funding for an insulin pump and CGM (Continued Glucose Monitoring) system which has made such a huge difference to my overall blood sugars in the last 2 weeks.

14 years on and I still turn to them to guide me from time to time as life throws challenges at me (they're like a second family).  The impact day to day stress has on my blood sugars can be quite scary, so to be able to model the new technology that literally keeps me alive is such a privilege and I'm so grateful for being part of an amazing team from a personal and professional aspect. They continue to go above and beyond for their patients whilst they face the daily challenges within their Service.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 3 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 26/08/2022 at 11:30
Published on Care Opinion at 11:30


picture of Kevin Torbet

Dear Diab84

Thank you for taking the time to leave us such lovely feedback in regards to your experience of using the Diabetes Departments of the Queen Elizabeth University Hospital and the New Victoria Hospital.

It was great to hear you have felt supported throughout your diagnosis and feel you have been suitably educated in how to cope with this condition through carb counting and the use of insulin pens, and insulin pumps.

It was also very heart warming to hear of the emotional and physical support you have received after the birth of your two babies and also the additional support you have received with your funding for an insulin pump and CGM.

Your kind words and appreciation for the hard work the staff put in each day is very much appreciated and won't go unnoticed.

I will be sure to pass on your thanks to everyone involved who I'm sure will be delighted to hear you have had such a pleasant experience when attending each department.

Thanks again this means so much to the staff.

Kind regards

Kevin

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