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"Thank you for all the care and attention"

About: Forth Valley Royal Hospital / General surgery

(as the patient),

I had gallstones and pancreatitis, so had to have my gallbladder removed.

I am in my 70s and arrived on the morning of my surgery feeling a bit nervous and apprehensive. The waiting area was very busy, but fortunately I did not have long to wait.

The nurses were very friendly, helpful and very quickly put me at ease. Everything was explained to me before I was taken to theatre. The surgeon and theatre staff were lovely and very caring. They kept reassuring me that everything would be fine.

Back on the ward the nurses took great care of me, making sure I was comfortable and asking if I needed any painkillers.

I would like to say thank you for the care and attention I received before, during and after my surgery, from everyone involved.

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Responses

Response from Heather Riddoch, Department Manager/Senior Nurse, NHS Forth Valley 2 years ago
Heather Riddoch
Department Manager/Senior Nurse,
NHS Forth Valley
Submitted on 24/08/2022 at 09:49
Published on Care Opinion at 09:49


Dear Murray49

Thank you very much for taking the time to comment on your care whilst in hospital. I hope your recovery following your operation is going well.

Can I ask you to kindly confirm which ward you received your care, so I can pass on your thanks to them specifically, as I am sure they will appreciate your feedback.

Heather Riddoch

Clinical Nurse Manager

01324 567248

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