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"Delivery suite"

About: Northwick Park Hospital / Maternity

(as the patient),

I came in referred by a community midwife and had to wait for over 4 hours to even be spoken to by the midwife here. They then were extremely rude and wouldn't listen to me in regards to why I had been referred to them. When I tried to explain this she very rudely dismissed me. Would not recommend this maternity department at all!

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Response from London North West University Healthcare NHS Trust 2 years ago
London North West University Healthcare NHS Trust
Submitted on 02/09/2022 at 17:45
Published on Care Opinion at 17:45


Dear silverwarebc88,

Thank you for taking the time to leave this feedback, I am sorry to hear that you had a negative experience.

We cannot identify you from this post but would invite you to contact our PALS team so that we can look into this further for you, please call the PALS team on 0208 869 5118 or email LNWH-tr.PALS@nhs.net

Kind Regards

Pippa Kashmiry - Patient Experience Lead

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