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"I felt so lucky to be cared for by this team"

About: University Hospital Hairmyres / Cardiac Catherterisation

(as the patient),

I was transfered to the Cardiac catheterisation unit at Hairmyres hospital with a suspected heart attack.

I needed an angiogram and I was so anxious and worried about the procedure and outcome. The nursing staff were an amazing group of people who calmed me, cared for me and told me exactly what to expect. I also met 2 cardiologist who were so honest, open and empathetic to me.

During the procedure Dr Jong was there and explained everything confirming I had not had a heart attack but I had 'broken heart syndrome' ( a type of cardiomyopathy which can resolve),  probably caused by the high rate of stress I had been under.

I cannot express enough my gratitude to everyone in that unit, including the porter who took me there and domestic staff who stopped for a chat. Whilst I still have a recovery period, I went home feeling that life had thrown me a warning and that the staff had given me a new chance to work on getting myself well physically and mentally. I felt so lucky to be cared for by this team and will be forever grateful to them.

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire nearly 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire
Submitted on 19/08/2022 at 19:51
Published on Care Opinion at 19:51


Dear EnisNac

Thank you so much for taking the time to get in touch about your recent experience with University Hospital Hairmyres, Cardiac unit.

It is a great encouragement for staff to be recognised for their care and professionalism. I am pleased to hear the team put you at ease and you felt informed. It will be a pleasure to share your feedback with the team.

Wish you well in your recovery.

Thanks

Karen

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