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Fantastic NHS Grampian staff

Posted By Viking19

"Fantastic NHS Grampian staff"

About: Aberdeen Royal Infirmary / Critical Care Dr Gray's Hospital / Emergency Medicine

(as a service user),

I ended up in ICU at ARI after my partner couldn't wake me. First responder, ambulance crew and staff at Dr Gray's in Elgin were brilliant and did everything they could with the facilities they have. Moved to ARI and staff in ICU 106 and ward 107 were amazing - despite clearly being short staffed on 107 - and I can't fault the care I received from all the lovely staff. Thank you for pulling me through and getting me well enough to come home. 

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Responses

Response from Helen Paddon, Nurse Manager, Critical Care, NHS Grampian nearly 2 years ago
Helen Paddon
Nurse Manager, Critical Care,
NHS Grampian

Submitted on 11/08/2022 at 16:48
Published on Care Opinion at 16:48

picture of Helen Paddon

Dear Viking 19,

Thank you very much for taking the time to provide this positive feedback.

Delighted to read that you had a good experience and that you were impressed with all the teams.

I will share your story across all these services and I am sure all the staff will really appreciate your kind words

Kind Regards, Helen Paddon

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Response from Niki Russell, Service Manager Medicine and USC, Dr Gray's Hospital, NHS Grampian nearly 2 years ago
Niki Russell
Service Manager Medicine and USC, Dr Gray's Hospital,
NHS Grampian

Submitted on 12/08/2022 at 09:09
Published on Care Opinion at 15:44

Dear Viking 19,

Thank you for your kind feedback about the care you received at Dr Gray's Hospital. I am so pleased that you are feeling much better and will ensure that your story is shared with our teams.

Kindest regards

Niki Russell

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