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"Top Class"

About: Daisy Hill Hospital / Female Medical

(as a staff member posting for a patient/service user),

I have been seeing my doctor for the past few weeks due to having low sodium levels. I have been having bloods done weekly at the minute. I received a phone call, stating that my liver enzymes or something were elevated. I was told to go up to the hospital straight away. This was last week. My time in the emergency department was alright, I managed to get a bed down in the ED while I waited for a bed on the ward. On the ward everything has been good. The doctors and nurses are amazing as is the food. I’m supposed to be having a procedure done this week and due to that my diet has been changed and I am only able to eat certain foods. This is normally fine, however there have been occasions where I have received food that is not on the list of food that I can eat at the minute which is frustrating when I try and explain to some of the nurses about this. There are also times where I feel like I am having to relay all of my information to different nurses only for them to say that they’ll check my notes to see if what I have told them is correct but then they come back and agree with what I have said. Aside from this inconsistency in communication and food, everything has been brilliant and the care I have received has been top class

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Response from Gemma Gill, Sister, Female Medical DHH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 years ago
Gemma Gill
Sister, Female Medical DHH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 17/08/2022 at 05:35
Published on Care Opinion at 05:35


THANK YOU FOR YOUR RESPONSE REGARDING YOUR STAY IN FEMALE MEDICAL

IM SORRY YOU FELT THAT YOU HAD TO RELAY INFORMATION I WILL FEED THIS BACK TO THE STAFF AND HOPEFULLY THERE WILL BE AN IMPROVEMENT

BEST WISHES ON TOUR RECOVERY

GEMMA GILL CLINICAL SISTER FMW

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