"Highly efficient and responsive"

This review relates to my annual review of medications with the practice. From start to finish, the doctor could not have been more responsive and efficient. The “on line” services and via text worked extremely well with almost instantaneous responses. My blood test and follow up appointments with the practice nurse took place on time with no waiting and the nurse took the time to patiently run through the results in some detail and made good recommendations. The doctor appointments were fixed efficiently and the phone consultations were very good and suited me well given work constraints. At all times the doctor, receptionists and nurse could not have been more pleasant and professional, particularly bearing in mind the stresses this busy practice must be facing. Thank you, thank you, thank you! I am lucky to belong to such a caring and efficient practice which is a credit to the NHS, which is so frequently the subject of harsh criticism.