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Reviewed and assessed quickly

Posted By RoisC81

"Reviewed and assessed quickly"

About: Good Hope Hospital / Paediatrics NHS 111 OOH West Midlands Ambulance Service University NHS Foundation Trust / Emergency ambulance

(as a parent/guardian),

My 3 year old developed a bad wheeze while we were visiting the UK for a few days. We phoned the NHS out of hours number as recommended by our hotel. A paramedic triaged over the phone and sent out an ambulance and we were brought to Paeds A&E in Sutton and Coldfield Hospital. We were reviewed and assessed extremely quickly by nursing staff and Consultant and received treatment. After 4 hrs admittes to Ward 6 Paeds ward where again we were triaged quickly and reviewed by Consultant, doctors and nurses. I was so impressed with the service we received.

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Responses

Response from Good Hope Hospital nearly 2 years ago
Good Hope Hospital

Submitted on 15/08/2022 at 15:56
Published on nhs.uk at 22:48

Thank you for taking the time to post your comments regarding the service at Good Hope Hospital. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Best wishes, Patient Experience Team

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