"Trying to contact you to cancel an appointment"

I was feeling ok after talking to a doctor in Ealing. She showed me i was not alone and told me ways of coming to terms with my problems. Brilliant.

Then I started trying to contact you to cancel a follow-up appointment. Nearly drove me mad again! Round and round and round - endless sites telling me how brilliant you are - no site where I can actually cancel my appointment.

Phone? Don't say it! Of course you are 'experiencing a high volume of calls at the moment' - cannot get through.

Web site - useless! I even tried Making A Complaint but that just sent me to Google.

Please, please, just tell them at Ealing that I am okay and thank them for their help and concern.