This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The staff here are amazing"

About: Craigavon Area Hospital / 4 North Surgical Northern Ireland Ambulance Service / Emergency ambulance response

(as a staff member posting for a patient/service user),

I arrived last week via an ambulance. It took just less than an hour to arrive and the paramedics on scene were amazing. Once I arrived at the hospital I was brought straight up here. The staff here are amazing too and are providing me with good updates. I am seeing an improvement too. The food is great and the variety is good too. I am comfortable and the facilities are excellent.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Emma McCann, Ward Manager 4 North, Acute Directorate, SHSCT last week
Emma McCann
Ward Manager 4 North, Acute Directorate,
SHSCT
Submitted on 05/08/2022 at 17:30
Published on Care Opinion at 17:30


As Ward Sister Manager I thank you for your very kind words. We appreciate this with a gracious heart.

I will ensure and endevour that this postive feedback is shared with the whole team in 4 North.

Best Wishes

Emma Mc Cann

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Neil Gillan, Co-Production & Partnership Lead, Quality, Safety & Improvement, NI Ambulance Service last week
Neil Gillan
Co-Production & Partnership Lead, Quality, Safety & Improvement,
NI Ambulance Service
Submitted on 08/08/2022 at 09:44
Published on Care Opinion at 09:44


picture of Neil Gillan

Dear Decde74,

Thank you for taking the time to share your valued feedback and detailing your experiences from the ambulance to the ward. It was reassuring to hear that the ambulance didn’t take too long to arrive and that the NIAS staff were amazing. I am glad to hear that you are improving and best wishes with your recovery.

Best wishes

Neil

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Personal Assistant Support Services, Functional support, SHSCT last week
Submitted on 08/08/2022 at 09:58
Published on Care Opinion at 09:58


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food to the Catering Team.

Opinions
Next Response j
Previous Response k