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Exemplary maternity care

Posted By ClareG87

"Exemplary maternity care"

About: South West Acute Hospital / Maternity care

(as a service user),

I delivered my 4th child in March 22. The care I received before, during and after has been exemplary. Same for all my children, including 3 losses I’ve experienced over the years.

Special mention to:

Susie (early pregnancy) 

Donna (sister in delivery)

Ali (community midwife)

Joanne (health visitor)

I hear countless horror stories from friends in other areas and I believe the Western trust, SWAH in particular, is totally underestimated.

The skill and level of care is excellent. The staff there are worth their weight in gold.  

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Responses

Response from Wendy Campbell, Midwife Specialist, South West Acute Hospital, Western Health and Social Care Trust 2 years ago
Wendy Campbell
Midwife Specialist, South West Acute Hospital,
Western Health and Social Care Trust

Submitted on 05/08/2022 at 14:45
Published on Care Opinion at 16:06

Thank you for taking the time to give your feedback about the maternity care you received. I am delighted to hear you have had a positive experience from our service. I will be sure to feedback this feedback to the maternity staff.

Kind Regards,

Wendy Campbell

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Response from Hilary Campbell, Head of Service Public Health, Women's and Children's Services, Western Health & Social Care Trust 2 years ago
Hilary Campbell
Head of Service Public Health, Women's and Children's Services,
Western Health & Social Care Trust

Submitted on 05/08/2022 at 16:03
Published on Care Opinion at 16:06

picture of Hilary Campbell

Thank you ClareG87, congratulations on the birth of your 4th baby and for taking the time during this very busy time for you to write about you positive experience in both the antenatal and postnatal period.

We are delighted that your care was excellent and delivered by skilled practitioners.

Training and supporting our staff to deliver knowledgeable and skilled care is of the highest importance to us.

I will pass on your kind comments to Health Visitor, Joanne.

Regards

Hilary.

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Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity, WHSCT 2 years ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity,
WHSCT

Submitted on 15/08/2022 at 16:52
Published on Care Opinion at 16:52

picture of Ali Ferguson

Good Afternoon Clare,

Thank you very much for taking the time to share your comments on the care you received during your pregnancy and beyond.

I am delighted to hear that you had a positive experience whilst using our service. It is heartwarming to know, that the care we provide has met your expectations and staff will be delighted to hear this.

I will ensure to pass on your comments to the wider team and wish you and your family all the very best for the future.

Thanks again.

Ali

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Response from Donna Blake, Labour ward Sister, Labour Ward South West Acute Hospital, WHSCT 2 years ago
Donna Blake
Labour ward Sister, Labour Ward South West Acute Hospital,
WHSCT

Submitted on 19/08/2022 at 09:26
Published on Care Opinion at 09:26

Dear Clare

Thank you for taking the time to provide us with the feedback on your experience with us this time and in all your previous. It means a lot to us all to all to hear that we are proving a high level of care and that staff are appreciated. We share all learning from Care Opinion with all the midwifery team and I will ensure your feedback is shared.

Congratulations again on the arrival of your baby and I hope you are all settling in well at home as a family of 6.

Kind Regards

Donna

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