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"Long waiting times"

About: University Hospital Wishaw / Gastroenterology

(as the patient),

I was diagnosed with Ulcerative Colitis in 2019 in Lancaster and after waiting some time I received an appointment for the clinic which I really needed as no one could sort me out. I was very poorly. Sadly I moved to Scotland the same week and had to get in the queue again. That was 14 months ago.

My doctor referred me to Wishaw and admitted he had no clue how to treat the condition so it has been trial and error all along the way. Wishaw originally told me I would have a years wait, then after a year a chap in the clinic said it would be 6 to 8 weeks (that was in May 2022) I have just called to chase (August) and the receptionist said it was 65 weeks plus and there is no appointment available for me yet. 

My sister died of colon cancer, they told her it was UC and she didn't get any help either. My mum had a large part of her colon removed as she also had cancer so I'm not in a good place right now. I know everyone is suffering but just some honest kind advice would be appreciated. This disease makes you anxious as it is. I have no idea what I am doing. I have contacted Chrohns and Colitis but they cant help me get some medical help. 

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Responses

Response from Karen Jamieson, Quality Improvement Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 3 days ago
Karen Jamieson
Quality Improvement Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire
Submitted on 08/08/2022 at 16:38
Published on Care Opinion at 16:38


Dear Melden

Thank you for taking time to feedback on your experience, we want to make things better for patients.

It would be helpful if you could contact Patient Affairs at University Hospital Wishaw so that they can understand the issues in more detail,

PatientAffairs.Wishaw@lanarkshire.scot.nhs.uk.

Kind regards

Karen

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Update posted by Melden (the patient)

Thanks for replying Karen. I will do that.

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