"An amazing service"

We would like to take this opportunity to thank everyone involved in the liaison and the organisation of our daughter’s safe transfer with NISTAR from temple street childrens hospital in Dublin across the border to the South West Acute Hospital. 

I want to thank a lady called Annette who we were told by doctors in temple street was extremely kind, helpful and compassionate to our situation and who liaised  so effectively with them to help organise the logistics of our return  to fermanagh. 

We want to especially thank  Alison the ambulance driver and Vicky the paediatric nurse who made the journey home with us.

Thank you Alison for navigating your way out of Dublin safely.  We know leaving temple street to get out of Dublin wasn’t straight forward but you had no difficulties in doing it.  Thank you for arriving so promptly to the hospital in Dublin  and for being so kind and caring to us during our journey with you.  

Thank you so much Vicky for ensuring my daughter was safe and comfortable on her journey down the road. She had been through so much previous to this trip and I was so worried about the impact the journey would have on her after everything she had been through.   You were so so good to her when she became unsettled, you calmed her down, you entertained  her with your bubbly personality and all the sensory toys you sourced for her and you chatted to her and made sure she was comfortable by changing her positioning on a few occasions.  

Thank you for looking after me .. mummy … too. For reassuring  me that you would settle her which you did with ease and for offering me a protein bar on the journey.

We can never thank you all enough for turning  a stressful situation into a positive experience.

Thank God for good people that help when you are in a criss and that is what you all did for us over the last few days.   

This is an amazing service, a much needed one and we are so grateful for everything you did to ensure our comfort and safe transfer.  

Vicky left some souvineers from the trip from Dublin.  Every time we play with the toys we will think of you so fondly.  

Thank you so much to everyone involved in Temple Street, NISTAR and South West Acute Hospital. We will never forget what you did for us.