"A non smoking hospital?"

Anything else?

My mum has recently been in Royal Blackburn several times over the last four months.

Every time me and my family visited her we had to go through a crowd of patients and visitors smoking around the entrance door. They were all gathered around the entrance and parking machines. Many patients were in nightwear and in wheelchairs. I even witnessed patients smoking with a drip stand next to them and pregnant women. The non smoking signs were completely ignored and cigarette butts littered the grounds. I do not think this gives a good first impression of the hospital or the NHS in general. I think the non smoking policy should be enforced whilst on hospital property.

In conclusion, I found the staff who treated my mother very efficient and helpful but I felt very annoyed every time I went back and forth at the hospital entrance.