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"Pleasant café staff"

About: The New Selby War Memorial Hospital

(as a service user),

The staff a who work in the café are wonderful and pleasant at all times.

The hot food brought in already cooked is awful.

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Responses

Response from Claire Ferguson, York and Scarborough Teaching Hospital NHS Foundation Trust 2 years ago
Claire Ferguson
York and Scarborough Teaching Hospital NHS Foundation Trust
Submitted on 18/08/2022 at 11:56
Published on Care Opinion at 11:56


Thank you for taking the time to write to us and let us know about the care that you received in our Trust, we appreciate any feedback that we receive.

It is heartening to hear that you feel you had a positive experience from the staff in the cafe, we are sorry to hear that you were less impressed with the hot food that you received.

Unfortunately, as Care Opinion is anonymous I can't raise this with the Trust on your behalf, but if you are interested in having this looked at further please do contact our PALS service (Patient Advice and Liaison Service) on 01904 726262 or you can email pals@york.nhs.uk and they will assist your further.

Thank you again for taking the time to contact us.

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