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"Excellent treatment and service by all staff at Tiverton & District and RD&E hospitals Devon"

About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics Tiverton and District Hospital / Orthopaedics

(as the patient),

After falling awkwardly and heavily at home injuring my head and right leg, I was taken by my family to Tiverton & District Hospital, Devon. In the A&E dept I was seen by a triage nurse within 20 minutes Xrayed within 30 mins and seen by Dr Connelly within 40 mins. On recognising the severity of my leg injury - complete rupture and detachment of quadriceps tendon - Dr Connelly fitted an immediate supportive leg brace, cleaned and patched my head injury, contacted RD&E Hospital and provided me with a letter for presentation at RD&E A&E dept.

I was examined by physio staff within 1.5 hrs and immediately admitted to Durbin Ward with a recommendation for tendon repair operation the following day. This was actually carried out the day after.

I cannot praise highly enough the service and treatment I received at both hospitals, which I know are operating under challenging circumstances. I was treated with care, compassion and professionalism by all staff at every stage.

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Response from Sonya Lucky, Royal Devon University Healthcare NHS Foundation Trust (2) last week
Sonya Lucky
Royal Devon University Healthcare NHS Foundation Trust (2)
Submitted on 04/08/2022 at 11:21
Published on Care Opinion at 11:21

Dear Arborman20i11d,

Thank you for taking the time to share your experience at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care you have received and would like to thank you very much for your positive feedback.

Kind comments such as yours are always gratefully received and are an encouragement to staff.

I hope you were doing well.

Take care

Sonya I Lucky

PALS Office


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