1) on july 15th I had an appointment at huddersfield royal at 1015. At 0920 I got a call saying it was cancelled. At 1010 another call saying it was un-cancelled!
2) at 1630 on the 15th a call saying appointment rearranged for august 1st, but to ignore confirmation letter, as appointment cancelled. Appointment finally rearranged for 21st.
3) on 23rd july I got letter dated the18th saying appointment cancelled, but no details of which one. I called to find out which appointment, and was told that it
was for the 15th - the letter posted three days after the cancelled appointment date!
This system is a complete disgraceful inexcusable, shambles wasting an enormous amount of people’s time and resources. No wonder the health service is in such a mess. For goodness sake sort it out.
"Appalling booking / referral system"
About: Calderdale and Huddersfield NHS Foundation Trust Calderdale and Huddersfield NHS Foundation Trust Huddersfield HD3 3EA
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