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"Breast Screening Service Belfast"

About: Belfast Health & Social Care Trust / Breast Screening Unit

(as the patient),

Had my 3 yearly routine breast screening a few weeks ago.  I was understandably a bit anxious but from the minute I arrive to leaving , the professionalism and empathy shown by all staff members was exceptional.

My radiographer was called Sophie and she was very pleasant and attentive, and explained everything in great detail .   It's obviously not a procedure that you could call comfortable but she did everything to make it as easy as possible.  She helped dispel any anxiety I had , and made an invasive procedure that bit more tolerable .

I was fortunate to receive notification that all was well, but I will be continuing with my screening when necessary and again a sincere thank you to all staff in Linenhall Street , Belfast 

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Responses

Response from Paula Kennedy, Belfast Health and Social Care Trust nearly 2 years ago
Paula Kennedy
Belfast Health and Social Care Trust
Submitted on 27/07/2022 at 10:43
Published on Care Opinion at 10:46


Dear Eve60,

My name is Paula and I am part of the Breast Screening team. Thank you for taking the time to share your story about your recent visit to the Breast Screening Unit.

I will be sure to pass on your lovely comments to all the staff. It is great to hear the positive impact that our team has had on your recent experience.

Sending you our best wishes

Paula Kennedy

Promoting Informed Choice Lead

Breast Imaging

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