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"Amazing MS nurse and service"

About: North Devon District Hospital / Neurology South Molton Hospital

(as the patient),

Carol my MS nurse 

I just want to say what amazing service/care I have received from Carol. 

She is so quick to respond to my care concerns or my queries. 

I recently contacted Carol re: the service I was receiving from another service formally Healthcare at Home and the trouble I was getting trying to get hold of them 

She listened to me, responded and also got involved with it. 

Carol arranged a call with me today, not to only let me know what was happening but to check on me, to see how I was doing, how was I coping.

I never have to wait to long if I send an adhoc message or really anything. 

Everyone is quick to complain and Moan these days, they forget that the majority of people out there do good or even amazing, so thank you Carol you are AMAZING

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Responses

Response from Multiple Sclerosis Clinical Nurse Specialist, Neurology - Specialist Nursing, Royal Devon University Healthcare NHS Foundation Trust nearly 2 years ago
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 26/07/2022 at 16:11
Published on Care Opinion at 16:18


Thank you very much for such positive feedback about the MS Nurse Service based at North Devon District Hospital. I will share the feedback with the Pharmacy Homecare Team who also assisted your initial enquiry.

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