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No direct Contact Number for Allam Diabetic Centre

Story from nhs.uk

"No direct Contact Number for Allam Diabetic Centre"

About: Hull Royal Infirmary

Tried multiple times on line. Could not find any telephone number anywhere on the system. The voice recognition facility was rubbish and the main access number was deleted without any answer.

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Responses

Response from Jackie Wileman, PALS Officer, Hull University Teaching Hospitals NHS Trust 2 years ago
Jackie Wileman
PALS Officer,
Hull University Teaching Hospitals NHS Trust

Submitted on 20/07/2022 at 12:23
Published on Care Opinion at 12:23

Thank you for placing your posting on the Care Opinion website. We are sorry to read of your recent experience in trying to reach staff in the Allam Diabetic Centre. We will ensure your comments are shared with the management team so that this can be looked into.

In order to address the concerns you have raised, we would like to invite you to contact our Patient Advice and Liaison Service (PALS) who will be able to take further details and advise accordingly. The PALS service can be contacted on:

• Telephone: (01482) 623065

• Email: hyp-tr.pals.mailbox@nhs.net

• Online: https://www.hey.nhs.uk/patients-and-visitors/feedback/

Thank you once again for taking the time to provide us with your views on local NHS services.

Kind regards

Patient Experience Department

Hull University Teaching Hospitals NHS Trust

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