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"Treated differently from one Trust to another"

About: Children and Young People Services / Health Visiting

(as a service user),

Immersive Reader

I am a student nurse and i have been out with health visitors in the Northern Trust, I myself am treated within the Southern Trust.

I have a toddler that hasn't been seen much by the health visitor and they have rarely been in my home, I always have to go to their base for my child to be seen. But in the Northern Trust they all do home calls and they are done in the right time frame.

I'm wondering why is this so different in my Trust as I feel I would benefit better from the Northern Trust.

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Responses

Response from Mairead Donnelly, Head of Service, Children and Young People's Directorate, Southern Health and Social Care Trust 2 years ago
Mairead Donnelly
Head of Service, Children and Young People's Directorate,
Southern Health and Social Care Trust
Submitted on 18/07/2022 at 12:21
Published on Care Opinion at 12:23


Immersive Reader

Dear geminiqc99

I am very sorry to hear that you feel dissatisfied with the health visiting service that you received in the Southern Trust. I would be very keen to speak with you to hear what your experience has been and to see if there is anything that we can do to support you and your toddler. Please call 028 37566975 and we can arrange time to chat.

Mairead Donnelly

Head of Public Health Nursing

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