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Post op difficulties

Posted By Auds70

"Post op difficulties"

About: Queen Elizabeth University Hospital Glasgow / Medical High Dependency Unit (MHDU) Queen Elizabeth University Hospital Glasgow / Neurosurgery (Ward 64 – 66)

(as a relative),

I just want to thank Mr Mcmahon, his team and all the nursing staff for looking after our dad. Last week he experienced complications post-op. The staff went above and beyond to stabilise his condition, staying on after their shift to ensure his safety. A special mention to staff nurse Lesley and the Registrar on call who took time to reassure us and  explain everything that was happening. We are relieved that the 2nd op has helped and every day he is getting better. A big thank you to nursing and medical staff in both ward 62 and ward 60 HDU for their care and attention. The Family

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Responses

Response from Lynsay Creighton, Interim Associate Chief Nurse, Regional Services, NHS Greater Glasgow and Clyde 2 years ago
Lynsay Creighton
Interim Associate Chief Nurse, Regional Services,
NHS Greater Glasgow and Clyde

Submitted on 15/07/2022 at 17:54
Published on Care Opinion on 17/07/2022 at 07:33

Dear Auds70,

Thank you for taking the time to share your experience with us. I am sorry your Dad experienced complications but pleased he is now recovering.. I will be delighted to pass on your kind comments to Lorna and the wider teams.

I wish your Dad well in his ongoing recovery,

Best wishes

Lynsay

Lynsay Creighton

Interim Associate Chief Nurse- Regional Services

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Response from Marie Austin, Lead Nurse, Acute Receiving Unit - Queen Elizabeth University Hospital, NHS Greater Glasgow and Clyde 2 years ago
Marie Austin
Lead Nurse, Acute Receiving Unit - Queen Elizabeth University Hospital,
NHS Greater Glasgow and Clyde

Submitted on 15/07/2022 at 18:19
Published on Care Opinion on 17/07/2022 at 07:34

Dear Auds70,

Thank you for taking the time to share your experience of the care your Dad recently received within Ward 60 Critical Care HDU and Ward 62. The praise for the level of dedication, clear communication and a person centred approach will be shared with the teams.

I am pleased to read that your Dad is getting better and that your experience of these services has been positive.

Kind regards

Marie Austin

Lead Nurse

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