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"Continence team support for my daughter"

About: Lanarkshire Community Services / Continence Services University Hospital Hairmyres / Mental Health (Wards 19 &20) University Hospital Hairmyres / Neurology

(as a parent/guardian),

This is about my daughter, she has suffered from mental health issues now for a few years, but over the last 3 months things have been really severe with what they bracket FND. Umbrella symptoms, even going into epilepsy centre for 3 weeks to try get diagnosis. She has been taking seizures that affect her body movement, when it happens she sometimes loses the use of her legs, arms speech, for up too a few minutes to hours, including not knowing if she’s needing the toilet.

This is where a phone call and a visit or two from Gillian & Jennifer, from the Lanarkshire continence team, Hunter health centre East Kilbride. After them seeing my daughter seizure up to 12 times and losing consciousness they decided it’s time for hospital and called an ambulance, even though there shift had finished both of them waited till the ambulance took my daughter to hospital. Follow up visits from them got my daughter the help she required as they contacted everyone that needed to be involved in her care. My daughter is now slowly recovering in ward 20 psychiatric unit in hairmyres.

Coming home soon to follow up her care with phycologist in the community. My very grateful thanks to both of these health professionals for seeing my daughter as a 21 year old person instead of some seeing her as a problem , with their help now my daughter will get better I’m sure thank you ,💙

Nurses

Nurses


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Responses

Response from Tracey Hughes, Senior Nurse, Adult Health Services Unit, North Lanarkshire Health & Social Care Partnership 2 years ago
Tracey Hughes
Senior Nurse, Adult Health Services Unit,
North Lanarkshire Health & Social Care Partnership
Submitted on 15/07/2022 at 13:06
Published on Care Opinion at 13:59


Dear Scotsman1234

Thank you so much for taking the time to write this lovely feedback

I am so glad your daughter is recovering and I hope she does get home soon to continue her recovery.

It sounds like Gillian and Jenn have went above and beyond for your daughter with getting her admitted for the right treatment and also staying on over their hours.

I will pass on your kind words to Gillian, Jen and the rest of the Continence Service team they consistently do a great job with high standards and I am very proud of them

I wish your daughter a speedy recovery

Tracey

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Response from Jean MacDonald, Quality Improvement Co-ordinator, NHS Lanarkshire 2 years ago
Jean MacDonald
Quality Improvement Co-ordinator,
NHS Lanarkshire
Submitted on 20/07/2022 at 14:27
Published on Care Opinion at 14:27


picture of Jean MacDonald

Good afternoon Scotsman1234

Many thanks for sharing your daughters experience via Care Opinion.

This must be a very stressful time for you both.

I am delighted your daughter is finally getting the support and medical treatment she requires in ward 20 of University Hospital Hairmyres.

I am very encouraged to see the care, compassion and support provided from Gillian and Jennifer has resulted in such a positive outcome.

You will be so grateful to have your daughter home soon and on the road to recovery.

I wish your daughter my very best wishes for a speedy recovery.

Kind regards

Jean

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