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"I noted your overall performance ..."

About: East Surrey Hospital

(as the patient),

What I liked

I noted your overall performance was weak as detailed on this page. Having been on the phone for half an hour unsucessfully trying to speak to a human being, I find it distressing, that having invested billions of pounds in the NHS you can even answer the phone. god only knows what your treatment is like.

What could be improved

(Tell us your experiences in 500 words or less)

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