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"Teenage ultrasound experience"

About: Stirling Care Village / Xrays & ultrasound

(as a parent/guardian),

My teenage daughter attended Stirling Community Hospital (SCH) for an ultrasound of her leg. Having had one done at Forth Valley Royal Hospital (FVRH) at the start of this year when she was an in-patient, this experience was completely different.

The woman performing the ultrasound is a credit to her profession. She put my daughter at ease and explained everything in a lovely manner. My daughter came out of the scan feeling so informed and  happy with how the appointment had gone. My Daughter has had multiple interactions with healthcare professionals over the last 6 months and this is the only one where she has left feeling so positive and listened to.

She thinks the lady was called Sara? So, thank you for making a nerve wracking experience for a teenager much easier. Your manner and knowledge and professionalism should be commended. A real credit to the NHS. 

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Responses

Response from Jennifer Gilchrist, Radiology Department Manager, Radiology, NHS Forth Valley nearly 2 years ago
Jennifer Gilchrist
Radiology Department Manager, Radiology,
NHS Forth Valley
Submitted on 19/07/2022 at 10:48
Published on Care Opinion at 10:48


Dear Nurse mum,

Thank you very much for sending your feedback on your Daughters experience while having an Ultrasound Scan in SCH. It is very important to us as a team in Radiology that we treat our patients with respect and dignity at all times. This of course includes giving explanation and council where appropriate, and listening is a key skill. I will pass your positive and kind comments on to the Sonographer, Sara; and I wish your daughter a continued speedy recovery.

Many Thanks,

Jen

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