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"Prep"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

I was on a 3 month business trip to South America and needed more prep more or less as soon as I got back as only had 3 months supply. Couldn’t manage to arrange an appointment whilst away so popped to the clinic on my return and left a note and within 20 minutes I received a call explained my predicament, I had taken the last tablet the day before, and the lovely and very helpful receptionist said to leave it with me I’ll sort something out. Didn’t wait long and she got back to me having arranged an appointment with an equally as lovely nurse who had juggled things to fit me in same day. I appreciate how busy everyone is and how they went out of their way to ensure I got what I needed in time.

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Responses

Response from Julia Barraclough, Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT 2 years ago
Julia Barraclough
Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT

I am the Operational Service Manager for the sexual health services across Stoke, Staffordshire, Shropshire and Telford. I support the wider teams to ensure our services are of a high quality and accessible for our service users.

Submitted on 19/07/2022 at 15:11
Published on Care Opinion at 15:11


picture of Julia Barraclough

Thank you for taking the time to provide feedback on the service you received. It is good to hear we were able to help you at such short notice and it is appreciated that you have acknowledged how busy we are but how we were able to respond so quickly.

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