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"Small operation at Forth Valley Royal Hospital"

About: Forth Valley Royal Hospital / Surgical Skin Team

(as a service user),

Attended FVRH to have a small operation to my outside ear.

Taken on time .... introduced to David, Maureen and Ciara, who made me feel relaxed and communicated very professionally what was going to be done.

Told me what was happening at every stage, and, the atmosphere was relaxed and made the process less stressful than I expected.

Lovely professional people ...... a credit to our great NHS.

Thank you David, Maureen and Ciara.

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 2 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley
Submitted on 19/07/2022 at 15:17
Published on Care Opinion at 15:17


Dear Ragnar,

Brilliant news that you seem to have been delighted with our team performance. It is great we were able to make it a more relaxing environment for you.

(a wee blether helps us as well!)

Hopefully everything is healing well for you and you didn't find it too uncomfortable afterwards.

Thanks again

David

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