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Care Opinion

Dermatology clinic

Posted By pollyt

"Dermatology clinic"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

I had a most satisfactory experience at this Clinic. I was seen promptly by HCA Jane and Dr Bailey; both were welcoming, kindly, informative and reassuring.

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 05/07/2022 at 12:18
Published on Care Opinion at 12:18

Hello Pollyt, thank you for taking the time to post feedback from your recent visit to dermatology unit. I am glad that you found us welcoming and reassuring. Your feedback may help to put future patients at ease before an appointment of their own as well as giving the team a moral boost, it is always good to hear that we are making the patients feel as comfortable as possible as that is why we chose our career paths. I wish you all the best for the future

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust nearly 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 07/07/2022 at 15:38
Published on Care Opinion at 15:38

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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