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"Rheumatology day case unit"

About: The Ulster Hospital / Medical Day Case Unit

(as a service user),

I attend the rheumatology  day case unit every 4weeks, where I receive a biologic infusion, I would like to say from the start my care has been and is amazing, from the rheumatology department and specialist care nurses too, the moment you set foot on the Daycase ward, my goodness everyone is simply lovely, absolutely everyone involved in taking care of me are truly special people, they are my Angels for sure. Dr Mathews is my consultant an incredible Doctor and lady, Dr Moore I see every 4 weeks, she is thee most caring and calming of doctors, what an inspirational lady she is, Janice and Michelle on reception are a double act, they’re just great ! Karen the ward manger is so lovely, Amanda too, Ryan who brings the teas around, the lovely lady that empties the bins etc honestly everyone is amazing,  my nurses are a force to be reckoned with, every single one of them are angels and deserve a shout out, Diane, Becky, juvvy, Cate, Pam, Sara, Kerry, lynne, huwawoo  Sandra, Beth, I’m sure I’ve missed some nurses but are equally thought of, I’ve had a very difficult road, for sure, I’m happy to say these amazing people are my support my safety net and whom I am so very grateful for, I cannot thank them enough. What a team You all are  

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Response from Conor Campbell, Safe and Effective Care Senior Manager, Safe & Effective Care, South Eastern Health & Social Care Trust last month
Conor Campbell
Safe and Effective Care Senior Manager, Safe & Effective Care,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 04/07/2022 at 14:42
Published on Care Opinion at 14:42

picture of Conor Campbell

Hi lynxff45

Thank you for sharing your story.

Great to hear how well the Day Procedure Unit Team have been looking after you at Downe Hospital.

Your story has been shared to the team who are greatly appreciative of your kind words.

Best wishes


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