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"The staff were very good and gentle"

About: Loane House / Ward 1

(as a service user),

Came into loane house, ward 1 to help me walk again, after a fall. I was very  apprehensive about coming here. The staff were very good and gentle, everyone including the domestics.  The ward was keep spotless. The food was good, great variety and plenty of it. I’m very grateful to the lady in orange who washed my hair and painted my nails. I’m now back on my feet and ready for the next chapter. I have had to wait for a some time for a suitable placement, but glad was here as I was looked after well. I will be sorry to leave

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Responses

Response from Donna O'Neill, Professional Nurse Lead Loane House, STH, Adult Community Services Directorate, Southern Health and Social Care Trust 2 years ago
Donna O'Neill
Professional Nurse Lead Loane House, STH, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 13/09/2022 at 14:02
Published on Care Opinion at 14:02


Hello,

Thank you for taking the time to share your recent admission experience to Loane House Ward 2 South Tyrone Hospital.

It is delightful to read that you describe Everyone as being so nice and very helpful. This shows that our nursing teams are committed to delivering high quality person centred care to all patients.

Our Domestic staff do a terrific job at maintaining a high standard of cleanliness as do our nursing teams.

I will ensure to share your kind feedback with the team.

Best Wishes!

Kind Regards

Donna O’Neill

Senior Nurse

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