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"My life is now amazing and bright"

About: CGL Birmingham / East Hub

(as a service user),

I would like to share my story.

I have been supported twice now by CGL East alcohol team. Both times I had the same worker Michelle. Michelle has helped me so much, to have hope, to believe in myself. I will never forget her. Through her support, advice and care I have now reached my goal to be alcohol free, for this i will always be grateful. She gave me confidence and tools i needed to apply. I feel like I had a light bulb moment, It all just clocked! My life is now amazing and bright. I feel on top of the world, I am living a full life now. Michelle has given me tools to use to move forward in my life!

Thankyou CGL and Michelle without you I would not be where I am today . 

Forever Grateful.

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Responses

Response from Tasneem Mohamed, Communications & Marketing Student, Communications & Marketing, Change Grow Live Birmingham 2 years ago
Tasneem Mohamed
Communications & Marketing Student, Communications & Marketing,
Change Grow Live Birmingham
Submitted on 05/07/2022 at 12:50
Published on Care Opinion at 12:50


Dear hawkyf78,

Thank you for taking the time to leave us some feedback about our services, we really appreciate it. My name is Tasneem and I'm part of the team that listens and responds to feedback like yours.

I'm so happy to hear that Michelle has been a great keyworker and has been supportive throughout your support. That is amazing feedback knowing that you had someone to stand by you and believe in you to give you the motivation to change your life.

I'll make sure Michelle is aware of the kind words you mentioned and I'm sure she'll be very happy that you've taken the time to say positive things about her.

Most importantly, the fact that you now feel your life is amazing bright is so great. Your mindset sounds really positive as you mention you feel on top of the world. That's amazing! I hope you're proud of yourself for progressing to where you are today.

Wishing you all the best for the future.

Kind regards,

Tasneem

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