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"Empathic Experience"

About: Eastbourne District General Hospital

Went to A&E on a Saturday afternoon with a progressive hand infection. I was triaged quickly and the subsequent assessment was very thorough, culminating in a course of antibiotics. The staff were very empathic and put my mind at rest while waiting. Subsequently, due to good liaison from the clinician, my GP contacted me a few days later to assess progress. logo
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