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I had my right hip replacement 7 weeks ago after waiting for...

Posted By dancese77

"I had my right hip replacement 7 weeks ago after waiting for 4 years."

About: Altnagelvin Area Hospital / Radiology Trauma & Orthopaedics / Ward 25

(as the patient),

I am 80 years old and was nervous about having this surgery. Thanks to the nurses in the pre operation assessment clinic, OT and physio as they made me feel so welcome and helped set my fears and worries. They were kind, friendly and professional.

Then when I was admitted the staff in ward 25 were also kind, helpful and professional.

I did have a bad experience when I went to the X-ray department post surgery and there was four staff who had to transfer me from the bed to the table and back. I felt like I was treated like a piece of meat and hurt my new hip during the transfer. This experience did upset me greatly but I did settle on return to the ward.

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Responses

Response from Joanne McFeely, Clinical Specialist, Radiology Department Altnagelvin Hosspital, WHSCT nearly 2 years ago
We have made a change
Joanne McFeely
Clinical Specialist, Radiology Department Altnagelvin Hosspital,
WHSCT

Submitted on 27/06/2022 at 15:22
Published on Care Opinion at 16:40

Hi dancese77

Thank you for taking the time to post your comments on Care Opinion

I am pleased to hear that after a 4 year wait you have had your hip replacement surgery performed.

I was disappointed to hear of your bad experience whilst in our Radiology Department. Following hip replacement surgery all patients will have a check X-Ray on the first day post-op. This imaging ensures that the new hip replacement is located in the correct position before the patient is mobilized. To carry this out requires a lateral transfer for the patient from the patient’s bed to the X-Ray table and back again.

It can be a painful experience but our staff try their best using slide sheets and transfer boards to make this as quick and painless as possible. I have shared your experience with the staff who were involved with the transfer on the day, and will also share at team meetings to facilitate learning from your experience.

I do apologize for the pain and distress experienced during this time and wish you a quick and speedy recovery

Joanne McFeely

Assistant Radiology Services Manager

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Response from Roisin Kelly, Ward Manager Trauma & Orthopaedics Ward 25, Acute, WHSCT nearly 2 years ago
Roisin Kelly
Ward Manager Trauma & Orthopaedics Ward 25, Acute,
WHSCT

look after elective ortho patients and staff

Submitted on 28/06/2022 at 14:01
Published on Care Opinion at 14:32

Dear dancese77

I hope you are doing well after your surgery.

As ward manager I was so happy to hear my staff were kind, helpful and professional. Thank you for this wonderful feedback. I have shared it with staff and they were delighted. It gives them a boost to their morale and lets us know we are doing a great job.

Best wishes in your recovery,

Roisin Kelly

Ward Manager, 25e

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